Opsero (“Opsero”, “we”, “us”, or “our”) operates our SaaS
services through our web platform (the “Platform”). We respect
your privacy and are committed to protecting your personal
information.
This Privacy Policy (the “Policy”) explains how we collect, use,
share, and protect personal data when you visit or use our
Platform, subscribe to our services, interact with us, or apply
for a job with us.
1. Personal Data We Collect
“Personal Data” means information that identifies or can
reasonably identify you.
Information You Provide
We collect data you voluntarily provide, such as:
-
Account registration details (name, email, company,
username/password)
- Billing and payment information (if subscribing)
- Communications when you contact us
- Job application details, if applicable
Automated / Publicly Available Data
We may collect:
-
Public information from online sources about creators
and their audiences
-
Cookies and similar technologies to understand usage and
improve our services
Data From Other Sources
We may receive your information from third-party services
you authorize, such as Google or business intelligence
services.
2. How We Use Personal Data
We use your Personal Data for purposes including:
- Operating and maintaining the Platform
- Providing customer support
- Preventing fraud and securing our services
- Communicating with you
- Improving and developing our products
-
Sending marketing and event updates (where
permitted)
- Fulfilling legal and administrative obligations
- Evaluating job applications
Opsero processes Personal Data only when we have a
lawful basis to do so, such as legitimate interest,
performance of a contract, legal obligation, or your
consent.
3. Sharing Your Personal Data
We share your Personal Data with:
- Service providers who help operate the Platform
- Legal authorities when required by law
-
Third parties if Opsero is involved in a merger,
acquisition, or asset sale
- With consent, as permitted by law
4. Data Retention
We retain data only as long as necessary to provide
services, comply with legal requirements, resolve
disputes, and enforce agreements.
For example:
-
Account data while your account is active + 3 years
- Billing records for statutory retention periods
- Backups per internal retention policy
5. Your Rights
Depending on where you reside, you may have rights such
as:
- Accessing a copy of your Personal Data
- Requesting updates or deletion
- Restricting or objecting to processing
- Withdrawing consent
-
Filing a complaint with a data protection authority
You may exercise these rights by contacting us (details
below).
6. Third-Party Links
Our Platform may contain links to third-party services.
We are not responsible for their privacy practices.
Please review their policies separately.
7. Security
We implement technical and organizational safeguards to
protect your data. However, no online system can
guarantee complete security.
8. Children's Privacy
Our Platform is not intended for individuals under 13
years old. We do not knowingly collect data from
children under 13.
9. Cross-Border Transfers
Your data may be transferred outside your home country.
We comply with applicable data transfer laws and use
safeguards such as adequacy decisions or contractual
protections.
10. Changes to This Policy
We may update this policy periodically. The “Effective
Date” at the top will be revised accordingly.
11. Conact Us
For questions about this Policy or to exercise your
rights, contact us at:
privacy@opsero.io
